| Terms and Conditions
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| 1 | All orders need to include product code, product description, quantity, price and freight.
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| 2 | Orders may be placed by phone, fax, mail or e-mail. |
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3 |
Freight. Only orders over $1000.00 and weighing less than 5 Kg will be freight free. |
| 4 |
Loan Equipment. Ridley Dental does not provide loan equipment. |
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Terms and Methods of Payment
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| 1 | All new customers must pay with credit card when placing their first order. |
| 2 |
The cost of recovering any default of payment will be borne by the customer. |
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3 |
Responsibility for goods passes at shipment: Title to goods passes on receipt of
cleared funds. |
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4 |
Standard Trading Terms are 30 Days (for account customers). |
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5 |
We reserve the right to request payment in advance for large, indent, or special orders. Capital Equipment must be paid for prior to delivery and installation. |
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Prices
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1 | Prices are negotiable for bulk requirements. Please contact our sales department. |
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2 | Prices are in Australian dollars. |
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3 | Prices are subject to change.
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Availability
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1 |
Common types and sizes are usually in stock. Unpopular products might require some delivery time. |
| 2 | We try to stock all advertised items, however due to unexpected circumstances there is a possibility that we may temporarily run out of stock, in this case you will
be placed on back order. |
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Backorders |
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1 |
Backordered Items will be advised at time of ordering, or they will be listed on
your invoice and will be shipped as soon as possible. |
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2 |
Imported items may take up to twelve (12) weeks. We can provide ETA, however this
can only be an estimate and we will not be bound by it. |
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3 |
Once an item is placed on backorder it will remain untill supplied or until it is
canceleld by you. |
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Offer and Acceptance |
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1 | These terms and conditions replace all previous versions |
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2 |
All prices, bonuses and offers are subject to change without notice and are only
available for the duration of our promotions, or while stocks last. |
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3 |
No further discounts will apply. |
| 4 |
Where an error or ommission occurs, we reserve the right to withdraw an offer. |
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Return of Goods
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1 |
Returns and claims will not be accepted without prior authorisation and a sales
return number. |
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2 | Please quote this number on a copy of the original invoice and send with the goods. |
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3 |
Returns and claims must be made within ten (10) days of invoice date, or a ten per
cent(10%) restocking fee will apply.
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4 |
Absolutely no returns will be accepted after ten (10) days. |
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5 |
Absolutely no returns of Indent or Special Orders. |
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6 |
If goods are ordered in error, a restocking fee of ten per cent (10%) will apply
without exception. |
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7 | Any claim for incorrect shipment,
faulty or damaged goods on delivery, must be made
within 2 working days of receipt of goods. |
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8 |
Any item returned must be unopened, in origianl packaging, and in saleable condition.
The return of such items will be at you expense. |
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9 | Goods returned due to orders places incorrectly will be subject to a 10% restocking
fee, with a minimum of $10.00. Freight charges on these orders will not be credited. |
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10 |
The amount credited to your account for returned goods is available for use against
your account, however it is not availabe for refund. |
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11 | Goods will be accepted for credit or replacement at the discretion of Ridley Dental
Supplies Pty Ltd |
